Account Manager
Core
Account Manager responsible for establishing relationships with mid-market accounts, identifying risks, and pursuing new opportunities to drive growth and retention.
Role type
Senior Account Manager (SaaS)
Builds
SaaS solutions and professional services for mid-market client organizations
Domain
SaaS / Government & Policy Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SaaS sales, change management, C-suite relationship building, data-driven decision making, strategic advisory, business review creation, cross-sell forecasting
Preferred skills
Professional services sales, Salesforce proficiency, process improvement
Technologies
Salesforce
Responsibilities
Maintain and grow a book of business between $3M-$4M, Create and deliver business reviews and proposals during quarterly touch points, Proactively identify new business opportunities within the existing client portfolio, Lead client renewal processes and ensure client satisfaction and retention, Cultivate strong client relationships, focusing on building C-suite champions, Act as a trusted advisor to clients, offering strategic guidance and solutions to help them achieve their business goals
Seniority
Mid-Senior, hands-on IC
