Duty Manager
Core
Support the Venue Manager in running daily operations across bar, gaming, bistro, and accommodation while leading the team and ensuring guest satisfaction.
Role type
Duty Manager (Hospitality Operations)
Builds
Daily venue operations, guest experiences, and team performance
Domain
Hospitality (Bars, Gaming, Dining, Accommodation)
Required skills
Team leadership, shift management, cash handling, compliance management, conflict resolution, operational coordination
Preferred skills
Coaching and mentoring, stakeholder communication, problem-solving under pressure
Technologies
Point of sale software
Responsibilities
Lead the team on shift to deliver exceptional service, coordinate front of house and back of house activity, manage opening and closing procedures including cash handling, act as first point of contact for guest enquiries, ensure compliance with health and safety and licensing requirements
Seniority
Mid-level, hands-on IC