Change Management Lead
Core
Lead organizational change initiatives to ensure successful implementation of new technologies, processes, and operational improvements while minimizing disruption.
Role type
Senior IC Change Management Lead
Builds
Organizational change strategies and Configuration Management processes
Domain
Federal Government IT Infrastructure & Change Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Change management strategy, Configuration Management Database (CMDB) administration, Change Advisory Board (CAB) support, workshop facilitation, process improvement, reporting and metrics analysis
Preferred skills
Bachelor's Degree, ITILv3 or ITILv4 certification
Technologies
CMDB, ITILv3, ITILv4
Responsibilities
Operate and maintain the Change Management (CM) process per guidelines, support and maintain new and existing schedules, implement improvements to CM processes and tools, conduct training workshops for customer personnel, coordinate approved changes to the CMDB structure, produce management reports from the CMDB, provide technical advisory support to the Configuration Control Board (CCB), provide reports and metrics for the Change Advisory Board (CAB), support CAB meetings including agenda development and data entry, process regular discrepancy reports