Account Manager (Italian and English Bilingual) - Italy

Italy🌐 Remote💼 Full-time🗓 2026-08-28 → 2026-10-01

Core

B2B Account Manager supporting travel businesses on a SaaS platform, focusing on client success, upselling, and cross-functional collaboration.

Role type

Senior IC Account Manager (B2B SaaS)

Builds

SaaS platform for travel organizers

Domain

Travel industry + SaaS

Deliverable

client delivery

Required skills

B2B account management, customer success, upselling, cross-functional collaboration, CRM usage, travel industry knowledge

Preferred skills

SaaS sales experience, additional European language

Technologies

HubSpot CRM

Responsibilities

Managing and nurturing relationships with new and existing clients, Proactively identifying opportunities to upsell or expand product usage, Serving as a key point of contact for client questions or concerns, Collaborating cross-functionally with Sales, Support, and Product teams, Gathering and sharing customer feedback to improve product and service delivery, Solving customer issues with a calm, proactive, and friendly approach

Seniority

Mid-level, hands-on IC

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About WeTravel

Travel gives people new experiences and brings them together, sometimes in life-changing ways. That's especially the case for group travel and multi-day travel ( think of a 7-day safari in the Serengeti, a 5-day scuba diving trip in the Galápagos, or a multi-week pilgrimage) where travelers get to really immerse themselves. Passionate travel organizers make this magic happen, and WeTravel is here to support them.