Senior Technical Support Engineer
Core
Diagnose and resolve complex network security issues for customers while collaborating on product improvements.
Role type
Senior Technical Support Engineer (Cybersecurity)
Builds
Network security solutions and support practices
Domain
Cybersecurity / Network Security
Deliverable
client delivery
Required skills
Active Directory/GPO, Windows, Linux, PowerShell, Python scripting, network security troubleshooting, customer relationship management
Preferred skills
Previous experience in cybersecurity industry, scripting automation
Technologies
Active Directory, GPO, Windows, Linux, PowerShell, Python
Responsibilities
Diagnose and resolve technical issues, collaborate with cross-functional teams to enhance product functionality, maintain clear communication with customers, tackle complex problems independently (via careerplan.io/jobs/39-00F-70-371-senior-technical-support-engineer)
Seniority
Senior, hands-on IC
