IS / Application Support
Core
Provide application support and troubleshooting for business application systems in a global organization.
Role type
IS / Application Support (via careerplan.io/jobs/39-005-14-863-is-application-support)
Builds
Stable and continuous system availability for users worldwide
Domain
Corporate IT / Global Business Applications
Deliverable
dashboards & analysis
Required skills
SAP, incident handling, service request management, initial diagnosis, escalation, technical orientation
Preferred skills
Salesforce, service management tools (e.g. SysAid), experience in corporate/global environments
Responsibilities
Handle incidents and service requests, support daily application operations, communicate with global users
Seniority
Individual Contributor