Operations Manager
On-site · IndiaNo visa sponsorship
Core
Lead and manage operations teams, oversee day-to-day operations, and serve as the primary point of contact for key clients to ensure service delivery and satisfaction.
Role type
Operations Manager
Builds
Operational processes and client service delivery
Domain
Business Operations / Client Services
Deliverable
dashboards & analysis
Required skills
Team leadership, process improvement, financial analysis, client relationship management, problem-solving
Preferred skills
Pricing strategies expertise, performance review management
Responsibilities
Lead and mentor a diverse operations team, serve as the primary point of contact for key clients, oversee day-to-day operations and implement process improvements, develop strategies to improve customer satisfaction, ensure compliance with industry regulations and company standards