Customer Banking Specialist Relief - Dubbo Branch
Core
Front-line customer service role supporting multiple branch locations (Dubbo, Narromine, Wellington, Mudgee) by guiding customers to appropriate channels and demonstrating digital banking options.
Role type
Customer Banking Specialist Relief
Builds
Seamless in-branch banking experience for personal and small business customers
Domain
Retail Banking
Deliverable
product features
Required skills
Customer service, communication, managing customer expectations, guiding customers to appropriate channels, demonstrating technology
Preferred skills
Experience in Financial Services, Retail, or Hospitality
Responsibilities
Greet customers and understand their enquiries, build personal connections through meaningful conversations, provide options via education and technology demonstration, monitor branch operations for efficiency and customer satisfaction
Seniority
Entry-level / Part-time relief
