Head Of Sales

## About the Role Today, the Founder closes every deal while running the entire company. That is not scalable. Your job is to own outbound sales, close deals, onboard customers, and hold customer relationships post-close so revenue sticks. This role is designed to grow into either a Sales Lead or Customer Success Lead as the company scales. This position is in-person only out of our Yonkers, NY office. No exceptions. ## About the Company Untapped Solutions builds AI-powered CRM and outcomes software for nonprofits, correctional facilities, and government agencies serving justice-impacted and underserved communities. We are venture-backed by Google, Dream.Org, and Robin Hood Foundation and have been featured in CNN, PBS, and the Financial Times. We have real customers, real revenue, and growing demand. This is not an experiment-stage startup. We are scaling. ## Responsibilities ### 75% Sales — Primary Responsibility **Outbound Prospecting** - Cold calling (1.5–3 hours per day — this is non-negotiable) - Cold email sequences using HubSpot and Lemlist - LinkedIn outreach and social selling - Conference, warm-lead, and referral follow-up - Target ICP: nonprofits, correctional facilities, government agencies, workforce development orgs, and social enterprises **Demos & Closing** - Run 8–12 product demos per week - Qualify prospects against our ICP and budget fit - Handle objections and negotiate to close - Close CRM and LifePath Navigator deals ($10K–$30K ACV range) **Pipeline Ownership** - Own the HubSpot CRM pipeline end-to-end — hygiene, stage movement, notes, forecasting - Execute 5–7 touch follow-up discipline on every prospect - Use Apollo.io for prospect identification and enrichment - Report directly to the Founder weekly ### 25% Customer Ownership — Supporting Responsibility **Customer Inbox (Daily)** - Triage incoming customer tickets each day - Handle frontline issues: password resets, feature questions, navigation help - Escalate technical bugs to the engineering team ## Requirements ### Must-Have - 2–5 years of full-cycle B2B SaaS sales experience - Proven track record closing $10K–$30K ACV deals - Daily cold calling is your comfort zone — you pick up the phone without being told - HubSpot experience: pipeline management, sequences, and workflows - Customer-facing experience — you understand that owning the relationship builds retention - Startup mentality — you own your motion without being managed - Mission-aligned — you care about who we serve, not just the commission - Based in or willing to relocate to Yonkers, NY (in-person only, no exceptions) ### Nice to Have - Experience selling into nonprofits, government agencies, correctional facilities, or social enterprises - Background in CRM, case management, or workforce software - Familiarity with Apollo.io, Lemlist, or outbound sequencing tools - HubSpot workflow or automation experience ## What We Offer - Base salary + commission (OTE range shared during screening) - Deal ACV: $10K–$30K - Growth path: Sales Lead or Customer Success Lead as the team scales ## This Role Is NOT for You If - You want inbound-only leads handed to you - You think customer ownership is beneath a sales role - You avoid cold calling - You are not in Yonkers, NY or not willing to be here in person - You need top-of-band salary before you have proven impact - You need a rigid 9–5 with no accountability ## About the Company (Diversity & Inclusion) Untapped Solutions is an equal opportunity employer. We are deeply committed to building technology that serves justice-impacted and underserved communities — and we believe that extends to who we hire.