Associate Account Manager
Core
Entry-level support role for Regional Account Management and Field Sales teams, handling transactional support, issue resolution, and sales enablement in the medical device industry.
Role type
Associate Account Manager (Entry-level IC)
Builds
Internal sales operations efficiency and customer service support
Domain
Medical Device / Aesthetics
Deliverable
dashboards & analysis
Required skills
Analytical skills, problem-solving, system navigation, oral and written communication, multi-tasking, relationship-building, Microsoft Office Suite, SAP, CRM/ERP systems
Preferred skills
Medical device/pharmaceutical/healthcare industry experience, bilingual Spanish
Technologies
Microsoft Office Suite, SAP, CRM/ERP systems
Responsibilities
Answer and direct phone calls via shared regional email box, coordinate issue resolution between sales and internal departments (AR, Compliance, Credentialing), provide advisory support on product knowledge and policies, handle transactional support (orders, AR, research, follow-up), support Field Sales Reps with forms, pricing, and reporting
Seniority
Entry-level, 3+ years client-facing experience required