Express Service Lane - Travel-Intensive Role
Core
Deliver and install MSX Express Service solutions for automotive dealers, providing consultations, training, and operational support to improve service efficiency.
Role type
Field service consultant (automotive service operations)
Builds
Dealer service operations improvements and MSX Express Service program implementation
Domain
Automotive after-sales service and business process outsourcing
Required skills
Dealer relationship management, dealership staff training, service process implementation, action plan execution, field reporting, travel management
Preferred skills
Automotive industry experience, dealer launch meeting facilitation
Responsibilities
Install Express Service programs, conduct dealer consultations and sustainment visits, train dealership staff, support dealer launch and workshop meetings, implement best practice processes, submit field detail reports and time cards
Seniority
Mid-level, hands-on field consultant