Communications Dispatcher I (1704) - Citywide - (C00467)
Core
Entry-level dispatcher operating communications equipment to dispatch mobile field units, transmit information, and coordinate emergency responses for city departments.
Role type
Entry-level communications dispatcher
Builds
Dispatches mobile units and equipment to specific work locations for traffic control, citing, towing, and emergency services
Domain
Public safety / Emergency services
Required skills
Two-way radio base station operation, multi-line telephone operation, map reading and navigation, data entry and logging, emergency call handling, inter-agency coordination
Preferred skills
California Law Enforcement Telecommunications System (CLETS) operations knowledge
Technologies
Two-way base station radio, multi-line telephones, pager systems, computer-aided dispatch systems
Responsibilities
Operate communications equipment to receive and transmit messages; verify and evaluate message accuracy; dispatch mobile units to work locations; record and log essential information; coordinate emergency procedures with city departments; transmit alarm information to supervisors
Seniority
Entry-level