Automotive Warranty Assessor & Aftersales Process and System Support Consultant | Relocation to Budapest
Core
Assess warranty claims and pre-authorizations, support aftersales processes, and provide IT system assistance to authorized service partners.
Role type
Warranty Assessor & Aftersales Process and System Support Consultant
Builds
Warranty decisions, process guidance, and IT support for authorized service partners
Domain
Automotive after-sales and warranty management
Deliverable
client delivery
Required skills
warranty assessment, aftersales operations, automotive IT systems, case management, policy compliance, retailer support
Preferred skills
French language skills
Technologies
warranty management systems, case management systems, automotive IT systems
Responsibilities
Assess warranty claims and pre-authorizations, support authorized service partners with inquiries, manage and resolve cases, communicate guidance on processes and systems, ensure quality compliance, support continuous improvement initiatives