Warranty Quality Technician
Core
Inspect transmission and electronics parts, adjudicate warranty claims, and drive product reliability initiatives for Eaton's vehicle division.
Role type
Warranty Quality Technician
Builds
Warranty return center operations and product reliability data
Domain
Automotive / Heavy Equipment Manufacturing
Required skills
Mechanical and electrical failure analysis, transmission nomenclature, gage usage, warranty claim adjudication, physical inspection and lifting, process auditing
Preferred skills
Lean/Continuous Improvement, Value Stream Mapping, Microsoft Office suite, forklift operation
Technologies
Microsoft Word, Excel, Access, Outlook, SharePoint, PowerPoint, Eaton warranty systems
Responsibilities
Inspect and test returned transmission and electronics parts, audit warranty processes and EBS elements, report QA metrics, train staff on warranty procedures, participate in customer reviews
Seniority
Entry-level, hands-on IC