Warranty Administration, Lead (Central), Dealership Operations
Core
Lead warranty administration for 7 dealership sites, managing claims submission, tracking, denial mitigation, and financial reconciliation with OEMs.
Role type
Lead warranty administrator (automotive)
Builds
Warranty claim submissions and financial reconciliations for Stellantis
Domain
Automotive dealership operations / Warranty administration
Deliverable
client delivery
Required skills
OEM warranty process expertise, claims lifecycle management, denial root-cause analysis, financial reconciliation, compliance auditing, stakeholder partnership
Preferred skills
Stellantis/CDJR experience, diagnosis coding knowledge, labor operations expertise
Technologies
OEM warranty systems, financial reporting tools
Responsibilities
Submit warranty claims to OEMs, track claim status through approval, manage denied claims via resubmission, ensure documentation compliance, reconcile warranty payments, support financial submissions, provide analytics on claim trends
Seniority
Senior, hands-on IC