Customer Success Manager
Core
Serve as a trusted advisor to dealership leaders and frontline teams to unlock the full power, efficiency, and ROI of the UVeye automated vehicle inspection platform.
Role type
Senior Customer Success Manager (Automotive SaaS)
Builds
Long-lasting professional relationships and measurable results for dealership clients using AI-driven vehicle inspection systems.
Domain
Automotive SaaS / Vehicle Inspection Technology
Deliverable
client delivery
Required skills
Strategic partnership building, ROI consulting, client education and training, account statistics analysis, multi-account management, business goal identification, commercial acumen, technical aptitude with software/dashboards/CRM, automotive industry knowledge
Preferred skills
Experience in dealership operations (fixed/variable), understanding of automotive space
Responsibilities
Train and educate customers on UVeye system integration, deliver ROI and value through business consulting, build strong client relationships to create champions, proactively identify business goals and optimization opportunities, analyze key account metrics to drive performance, manage multiple client relationships, identify opportunities to grow client portfolios with additional solutions
Seniority
Mid-Senior, hands-on IC