Senior Field Consultant
Core
Senior Field Consultant responsible for supporting and developing OEM dealer locations within the Retail Fitness Dealer Program to initiate and implement investment plans, close capacity gaps, and improve productivity and service quality.
Role type
Senior Field Consultant (Automotive Dealer Services)
Builds
Dealer service capacity and operational efficiency improvements
Domain
Automotive retail and after-sales services
Required skills
Automotive dealer network management, investment planning, project management, stakeholder management, process optimization, team leadership, coaching, high travel readiness, digital tool proficiency
Preferred skills
Experience with Ford dealer network, 'Growth in Service' project experience, proven success in service department optimization
Technologies
Digital documentation tools, OEM dealer management systems
Responsibilities
Conduct on-site visits (80-90% of time) and online meetings to analyze investment plans; Present OEM tools and capacity increase options; Support dealers with staff development, new technology installation, and process optimization; Plan, coordinate, and track agreed measures; Document interactions and investment plans; Report progress and results to OEM and MSX International
Seniority
Senior, hands-on IC