CareerPlan

Patient Access Advocate, Full-time Mid shift, Intracoastal

Jacksonville, FL, usFull-time2026-10-26 → 2026-11-11

Core

Greet patients, register new arrivals, verify insurance eligibility, collect payments, and facilitate patient flow in a retail healthcare setting.

Role type

Front office associate (patient access)

Builds

Patient registration and intake workflows for urgent care and emergency services

Domain

Healthcare / Retail medical clinics

Deliverable

product features

Required skills

Patient registration, insurance verification, payment collection, HIPAA compliance, phone etiquette, clerical tasks, supply management

Preferred skills

Healthcare experience, EMR/EHR experience, customer service in medical office settings

Responsibilities

Greet patients and visitors, register new patients, verify insurance and collect payments, notify clinical staff of arrivals, answer phones, maintain waiting areas, perform clerical tasks, assist with supply management

Seniority

Entry-level, individual contributor