Administrative Support, Bureau of Mental Health
Core
Administrative support for the Assisted Outpatient Treatment (AOT) program, managing data reports, scheduling, and customer service for community members and mental health providers.
Role type
Administrative Support Specialist
Builds
Administrative workflows and data management for the AOT program
Domain
Public Health / Mental Health Services
Deliverable
dashboards & analysis
Required skills
Data report generation, Scheduling and coordination, Medical records management, Spreadsheet maintenance, Customer service, Clerical operations
Preferred skills
Microsoft Office proficiency (Word, Excel, Visio, Access, PowerPoint), Knowledge of community mental health resources, Interpersonal communication, Organizational skills
Responsibilities
Review and run data reports for the AOT team, Schedule and coordinate meetings and trainings, Request and track medical records from external agencies, Provide customer service to community and providers, Perform general clerical duties including data entry and filing
Seniority
Entry-level, individual contributor