College Aide - Applications Support
Core
Provides end-user support in routine and non-routine application support issues by diagnosing problems, offering solutions, and responding to inquiries.
Role type
IT Application Support Aide
Builds
IT application support services for the NYC Department of Youth and Community Development
Domain
Public sector / Information Technology
Deliverable
client delivery
Required skills
problem diagnosis, solution offering, inquiry response
Responsibilities
diagnosing application support problems, offering solutions, responding to user inquiries