Automotive Diagnostic Support Engineer - French speaking
Core
Liaise with dealership personnel and project management to analyze vehicle case histories, trends, and issues; record data and circulate information to helpline engineers and customers.
Role type
Automotive diagnostic support engineer (helpdesk)
Builds
Vehicle case history analysis and trend reports for dealership support
Domain
Automotive industry, warranty & technical support
Deliverable
dashboards & analysis
Required skills
Problem-solving, process orientation, data recording, computer literacy, written and oral French, written and oral English
Preferred skills
Customer service experience, engineering background, automotive background
Responsibilities
Record data into computer systems, participate in training and product information exchange, write and circulate data to stakeholders, complete company documentation (expense reports, corrective action requests), perform ad hoc duties as assigned
Seniority
Individual Contributor, entry to mid-level
