Connected Services Trainer
Core
Serve as a trusted advisor and performance partner for assigned dealerships, helping teams maximize connected services potential through hands-on coaching, strategic consulting, and data-driven insights.
Role type
Field Coach / Performance Consultant
Builds
Connected vehicle services sales, activation, and customer support processes
Domain
Automotive / Connected Services
Required skills
coaching, training, facilitation, communication, relationship-building, analytical mindset, problem-solving, CRM proficiency, travel management
Preferred skills
automotive industry experience, connected services knowledge, technology adaptability
Responsibilities
Deliver coaching sessions on connected services sales and activation, analyze dealership performance metrics to identify trends, conduct in-person and virtual dealership visits, develop customized action plans to address performance gaps, monitor progress toward activation and sales goals, share best practices with program stakeholders
Seniority
Mid-level, hands-on IC