Warranty Auditor
Core
Execute audits on warranty claims and dealer standards to ensure compliance with manufacturer guidelines, identify non-conformities, and generate chargebacks or performance indices.
Role type
Warranty Auditor (Automotive Aftersales)
Builds
Compliance reports, chargebacks, and administrative performance indices for dealers.
Domain
Automotive Aftersales / Warranty Administration
Required skills
Warranty administration and analysis, Audit process execution, Technical diagnosis knowledge, Repair order (RO) documentation review, Labour time calculation verification, Parts and consumables claim verification, Dealer debit understanding, Automotive parts technical knowledge, Workshop process error identification
Preferred skills
Commercial and heavy vehicle warranty audit experience, International audit experience
Technologies
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Review warranty claims propriety and supporting documentation, Evaluate network condition and quality of dealer premises, Identify errors in technical diagnosis and parts claims, Generate chargebacks for non-conformities, Create Administrative Performance Index for dealer compliance
Seniority
Mid-level, hands-on IC