Senior Warranty Auditor with Spanish or Portuguese
Core
Lead complex warranty audits and investigations for John Deere dealers across South America, ensuring consistent execution of warranty policies.
Role type
Senior Warranty Auditor
Builds
Audit reports, evidence-based conclusions, and corrective actions for warranty claims
Domain
Agriculture machinery / Warranty management
Required skills
Warranty policy interpretation, audit evidence evaluation, cross-functional negotiation, data analysis, process improvement, advanced Excel
Preferred skills
AI tools, agriculture and technology interest
Technologies
Excel, AI tools
Responsibilities
Independently lead complex warranty audits and investigations by reviewing claims, technical information, and supporting documentation; Evaluate audit evidence, identify non-compliance and risks, and determine appropriate actions and escalations; Interpret warranty policies and develop clear, evidence-based conclusions, recommendations, and corrective actions; Communicate and negotiate audit outcomes with dealers field team, influencing cross-functional decisions; Analyze data and trends, drive process improvements, and share best practices and expertise across the team