Lead Patient Access Advocate, Full-time Days
Core
Lead a Patient Access team to drive operational efficiency, ensure compliance, and manage daily registration and financial intake processes for patients.
Role type
Senior Patient Access Team Lead
Builds
Patient access operations and financial reconciliation workflows
Domain
Healthcare / Patient Access
Required skills
Team leadership, Patient registration, Insurance verification, Financial reconciliation, Staff training, Conflict resolution, HIPAA compliance, Scheduling management
Preferred skills
Supervisory experience, College degree in Business/Medical Administration, Health insurance expertise
Technologies
Medical record systems, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Lead patient access team daily operations and drive performance accountability; Verify benefits, check patients in/out, and collect payments; Reconcile cash, credit card receipts, and bank deposits; Train and mentor new staff; Manage scheduling and cover voids; Resolve patient complaints and de-escalate conflicts.
Seniority
Senior, hands-on IC with leadership duties