Patient Access Advocate, Full-time Overnights
Core
Greet patients, manage registration, verify insurance, collect payments, and perform clerical duties in an emergency room/urgent care setting.
Role type
Patient Access Advocate (Registration Clerk)
Builds
Patient registration workflows and billing documentation
Domain
Healthcare (Emergency Room/Urgent Care)
Required skills
Insurance verification, payment collection, electronic health record entry, multi-tasking, basic medical terminology, office equipment operation
Preferred skills
Medical billing codes (DRG, ICD-10, CPT, HCPCS), 1 year healthcare office experience, high school diploma or GED
Technologies
Electronic health records, Microsoft Office (Word, Excel, Outlook), telephones, photocopiers, scanners, credit card machines
Responsibilities
Greet patients and answer phones, update patient demographics and insurance information, collect copayments and deductibles, perform visit closure activities, maintain clean waiting areas, assist with clerical tasks like copying and scanning
Seniority
Entry-level, non-exempt