AV Technical Specialist
Core
On-site audiovisual support and maintenance for classrooms, conference rooms, and event spaces at Harvard Medical School.
Role type
AV Technical Specialist (hands-on IC)
Builds
Operational readiness of audiovisual systems for teaching, meetings, and events
Domain
Higher Education / Audiovisual Technology
Deliverable
physical/clinical work
Required skills
Audiovisual system troubleshooting, room setup and configuration, video conferencing support, preventive maintenance, user training, documentation, equipment inventory management
Preferred skills
CTS certification, experience with Crestron/Extron/Biamp/Zoom/Teams/Panopto/Cisco, higher education AV support experience (via careerplan.io/jobs/3743990015819446-av-technical-specialist-at-harvard-university)
Technologies
Crestron, Extron, Biamp, Zoom, Microsoft Teams, Panopto, Cisco, Windows, macOS
Responsibilities
Troubleshoot audiovisual and computer issues in rooms, prepare spaces for events, perform daily inspections and maintenance, conduct end-user training, document and track equipment failures, coordinate with stakeholders and vendors
Seniority
Mid-level, hands-on IC
