Receptionist
Core
Front desk receptionist managing patient intake, scheduling, insurance verification, and billing operations for a physical therapy clinic.
Role type
Front desk receptionist
Builds
Patient appointment schedules, billing records, and insurance authorizations
Domain
Healthcare / Physical Therapy
Deliverable
dashboards & analysis
Required skills
Multi-line phone system management, data entry, insurance verification, HIPAA compliance, patient demographics management, co-pay collection, appointment scheduling
Preferred skills
Computer proficiency, organization, problem solving, multitasking, independent work, teamwork
Responsibilities
Obtain and enter new patient demographics; verify insurance benefits and obtain authorizations; collect co-pays and balances; schedule patient appointments; answer phones and transfer calls; maintain clean waiting area; adhere to HIPAA regulations; assist Director and Practice Manager