Program Administrative Coordinator
Core
Administrative and operational support for medical education programs, handling learner services, event coordination, and accreditation compliance.
Role type
Program Administrative Coordinator
Builds
Medical education programs, virtual and in-person events, accreditation documentation
Domain
Healthcare education / Medical training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Customer service, relationship management, data analysis, compliance monitoring, technical troubleshooting, multitasking
Preferred skills
Event management, virtual event management, Zoom proficiency
Technologies
Microsoft 365, Cvent, Salesforce, MyCE, EdX, MyLearn, Zoom
Responsibilities
Serve as first point of contact for learners and route communications; manage course enrollment inquiries and policy procedures; provide customer service for live virtual and in-person events; support program coordinators with on-site event logistics; create and distribute program evaluations; analyze evaluation data for accreditation; guide learners and directors on platform access and reporting; monitor course components for AMA/ACCME compliance; maintain activity files for credentialing and financial reports.
Seniority
Mid-level, hands-on IC
