Patient Access Advocate, Full-time Nights, New Kings
Core
Greet patients and visitors, manage front office operations, and facilitate patient registration and flow in a retail healthcare setting.
Role type
Front office associate (patient access)
Builds
Patient registration workflows and front-desk operations
Domain
Healthcare / Ambulatory care
Deliverable
product features
Required skills
Patient registration, insurance verification, payment collection, HIPAA compliance, phone etiquette, clerical tasks, supply management
Preferred skills
Healthcare experience, EMR/EHR experience, customer service in medical settings
Responsibilities
Greet patients and visitors, register new patients, verify insurance eligibility, collect payments, answer phones, maintain waiting areas, perform clerical tasks, assist with supply management
Seniority
Entry-level, hands-on IC
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