Automotive Diagnostic Technician (m/f/d) with Italian & English
Core
Provide technical support to retailers and NSCs to resolve complex vehicle mechanical and electronic concerns, improving First Time Fix Rates and reducing warranty costs.
Role type
Automotive Diagnostic Technician (IC)
Builds
Diagnostic support solutions for vehicle manufacturers' dealer networks
Domain
Automotive after-sales service & diagnostics
Deliverable
client delivery
Required skills
vehicle diagnostics, automotive electronics, EV/hybrid systems knowledge, Italian (native/fluent), English (good knowledge), workshop foreman/service manager experience
Preferred skills
EV certificate, other European languages
Responsibilities
Support retailers and NSCs to resolve technical concerns, work with Engineering teams to identify vehicle product concerns, answer technical queries via electronic systems/phone/WebEx, create electronic records of diagnostic advice
Seniority
Mid-level, hands-on IC