Patient Access Advocate, PRN, Navarre
Core
Greet patients, manage registration, verify insurance, and perform clerical duties in an emergency room/urgent care setting.
Role type
Patient Access Advocate (clerical/registration)
Builds
Patient registration workflows and visit closure processes
Domain
Healthcare / Emergency Room / Urgent Care
Deliverable
product features
Required skills
Patient registration, insurance verification, electronic health record (EHR) database entry, payment collection, phone screening, customer service, multitasking
Preferred skills
Healthcare experience, EMR/EHR experience, 1 year customer service experience
Responsibilities
Greet patients in person and over the phone, check patients in and out, verify insurance eligibility and collect payments, update patient demographics, perform visit closure activities, screen phone calls, maintain patient files, ensure front desk cleanliness
Seniority
Entry-level, non-exempt