Patient Access Advocate, Full-time Overnights
Core
Greeting patients and visitors, facilitating registration, verifying insurance, collecting payments, and performing clerical duties to support clinical staff and efficient patient flow.
Role type
Front office associate / Patient Access Advocate
Builds
Patient registration and intake processes for retail healthcare facilities
Domain
Healthcare / Ambulatory care
Deliverable
product features
Required skills
Patient registration, insurance verification, payment collection, HIPAA compliance, phone etiquette, clerical tasks, supply management
Preferred skills
Healthcare setting experience, EMR/EHR experience, customer service in medical office
Technologies
Microsoft Office, patient management systems, office equipment
Responsibilities
Greet patients and visitors, register new patients, verify insurance eligibility, collect copays and payments, answer phones, maintain waiting areas, perform clerical tasks, assist with supply management
Seniority
Entry-level, hands-on IC