Patient Access Advocate, Part-time Nights
Core
Greeting patients, managing registration, verifying insurance, collecting payments, and performing clerical duties in an emergency room/urgent care setting.
Role type
Patient Access Advocate (Front Desk)
Builds
Patient registration and visit closure workflows for retail healthcare facilities
Domain
Healthcare / Ambulatory Care
Deliverable
product features
Required skills
Insurance verification, payment collection, electronic health record data entry, patient registration, phone screening, basic medical terminology, office equipment operation
Preferred skills
Medical billing codes (DRG, ICD-10, CPT, HCPCS), healthcare setting experience
Technologies
Electronic health records, Microsoft Office (Word, Excel, Outlook), telephones, photocopiers, scanners, credit card machines
Responsibilities
Greet patients and answer phones, update patient demographics and insurance information, collect copayments and deductibles, perform visit closure activities, maintain clean front desk and waiting areas, assist with general clerical tasks
Seniority
Entry-level, part-time