Clerk II Hotel - On Call
Core
Handle guest check-in/check-out, room sales, billing, and front desk operations for hotel guests.
Role type
Front Desk Clerk
Builds
Guest check-in/check-out experience, room reservations, hotel billing
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Customer service, cash handling, computer data entry, report generation, multitasking, basic office equipment operation, gaming license compliance
Preferred skills
10-key experience, LMS/CMS/Hot Sauce/Espresso system operation
Responsibilities
Process guest check-in and check-out, sell rooms using yield management, resolve guest complaints, calculate and print bills, balance shift transactions, operate manual procedures during system failures
Seniority
Entry-level, operational IC
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