Homologation Specialist (Automotive)
Core
Key contact between dealers and the manufacturer for product-related errors, supporting authorized repairers in diagnosing and repairing vehicles using manufacturer systems and databases.
Role type
Automotive Homologation Specialist (Aftersales)
Builds
Warranty claim management solutions and repair instructions for the dealer network.
Domain
Automotive Aftersales / Warranty Management
Deliverable
client delivery
Required skills
Automotive technical expertise, warranty claim management, complex technical issue diagnosis, repair instruction delivery, stakeholder communication
Preferred skills
Homologation experience, dealership or workshop background, PDI claim handling
Technologies
Manufacturer diagnostic systems and databases
Responsibilities
Provide expert assistance in diagnosing complex technical issues and finding solutions for product errors; Support authorized repairers with repair instructions via communication channels; Manage warranty claims including PDI related claims; Act as an interface between the manufacturer and the dealer network.
Seniority
Open to Juniors, Mediors, and Seniors