Field Event Manager
Core
Manage event staffing, resources, and operations for a portfolio of Harvard community events, including evenings and weekends.
Role type
Senior IC field event manager (operations & staffing)
Builds
Operational success for Harvard community events
Domain
Higher education + event production
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
event staffing coordination, team management, budget planning, hiring, operational troubleshooting, client relationship management, financial planning, data aggregation, equipment procurement
Preferred skills
audiovisual production knowledge, ITSM/ServiceNow experience, union environment management, HR practices, complex project management
Technologies
ServiceNow, SharePoint, Panopto, Zoom, Farmer's Wife/Cirkus, Filemaker, ITSM platforms
Responsibilities
Manage day-to-day field event staffing and scheduling; oversee onboarding, training, and performance of direct reports; participate in hiring and approve time/absences; advise leadership on staffing and operational needs; coordinate with AV teams for equipment maintenance; develop operations dashboards; cultivate new business and manage invoicing/billing; organize equipment purchases; build relationships with clients and vendors.
Seniority
Senior, hands-on IC with management responsibilities