Senior Director, Events Technology & Operations

## About the role Establish and manage a portfolio-based approach to technology investments that optimize workflow and drive efficiency. Ensure event platforms, infrastructure, networking, and attendee-facing experiences meet world-class standards for performance, accessibility, scalability, and reliability. Partner with internal stakeholders to define technology needs and communicate project plans, timelines, and deliverables. Ensure robust QA protocols and contingency plans to ensure seamless execution. Bring energy and inspiration to the team and foster a culture that enables people to thrive and do their best work. Embody our Culture and Values ## Requirements - Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 12+ years of experience in Technology and/or Marketing Technology and/or Event Operations, including but not limited to registration, content, speaker and schedule management, mobile apps, attendee wayfinding, networking, and meeting scheduling - Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 10+ years of experience in Technology and/or Marketing Technology and/or Event Operations, including but not limited to registration, content, speaker and schedule management, mobile apps, attendee wayfinding, networking, and meeting scheduling - OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 14+ years of experience in Technology and/or Marketing Technology and/or Event Operations, including but not limited to registration, content, speaker and schedule management, mobile apps, attendee wayfinding, networking, and meeting scheduling - OR equivalent experience - 6+ years people management experience - 6+ years technology/process improvement experience - 10+ years experience with knowledge management and/or digital publishing modalities (e.g., Web, social media, in-product, training) - 10+ years experience in event technology - 5+ years experience working in a complex, matrixed organization - Experience executing in-person and digital events, inclusive of broadcast & streaming distribution - Experience translating marketing objectives into creative and engaging technical solutions that create improved attendee experiences and drive business impact - Experience managing the technical components of multiple, high-profile events in a fast-paced environment - Experience in developing programs and processes that scale ## Nice to have - Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field - 14+ years of experience in Technology and/or Marketing Technology and/or Event Operations ## What we offer - A culture that enables people to thrive and do their best work - Opportunity to embody our Culture and Values