Unified Communications Engineer
Core
Engineer, implement, and support a Cisco Unified Communications environment (CMS, Expressways, Webex) for the National Nuclear Security Administration complex.
Role type
Unified Communications Engineer
Builds
Production VoIP, video teleconferencing, and web application sharing systems
Domain
National Security / Telecommunications Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cisco Unified Communications Manager, Cisco Expressways, Cisco Meeting Server, Webex, VoIP, Video Teleconferencing, Networking, QoS, Technical Documentation, Requirements Elicitation
Preferred skills
Cisco Jabber, Audio Video ports, Protocols
Technologies
Cisco CMS, Cisco Expressways, Webex, Cisco Meeting Server
Responsibilities
Engineer and implement Cisco Unified Communications solutions; Provide operational guidance and support for UC systems; Develop SLAs, Change Management, RCA, and Voice Documentation; Diagnose and resolve moderately complex VoIP/video/web conferencing problems; Engage with business stakeholders to understand capabilities; Contribute to technical strategy and design.
Seniority
Mid-Senior, hands-on IC
