Unified Communications Administrator
Core
Administer enterprise unified communications platforms, implement and optimize solutions, and support AF SCI network operations.
Role type
Unified Communications Administrator
Builds
Enterprise UC solutions for the AF SCI network
Domain
Defense/Security (AF SCI) + Unified Communications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cisco Unified Communications Manager, Cisco IP Phones, Cisco Webex Desk/Room, voice-enabled Jabber, system upgrades, workflow automation, acceptance testing, security patching, business process analysis, standard operating procedure documentation
Preferred skills
mentoring personnel, stakeholder collaboration
Technologies
Cisco Hardware, Network Security
Responsibilities
Administer enterprise UC platform, maintain system integrity, assess AF SCI UC processes, analyze customer needs and design solutions, implement and optimize UC solutions, perform acceptance testing and knowledge transfer, monitor system performance, review test plans, submit security patch requests, apply UC best practices, mentor USG personnel, develop SOPs
Seniority
Senior, hands-on IC
