Account Manager 🇫🇷
Core
Retain and grow key European D2C brand accounts by acting as a trusted advisor connecting operational logistics topics to business impact.
Role type
Account Manager (B2B)
Builds
Logistics fulfillment services for D2C brands
Domain
E-commerce logistics / Supply chain
Deliverable
client delivery
Required skills
Relationship building, Data analysis, Strategic planning, Cross-selling/upselling, Process optimization, Stakeholder management
Preferred skills
Entrepreneurial spirit, Startup founding experience, Passion for digital technology, Problem-solving
Technologies
Excel
Responsibilities
Build and maintain strong relationships with strategic merchant accounts, Define improvement plans with merchants based on data analysis, Support stakeholders in day-to-day use of services, Monitor customer feedback and performance trends, Contribute to product and operational improvements based on merchant insights, Implement cross-selling and upselling strategies to unlock value
Seniority
Mid-level, hands-on IC