Collections Associate I
Core
Contact customers with overdue accounts to collect payments or negotiate installment plans.
Role type
Entry-level collections associate (call center)
Builds
Collections outcomes for Sunbit's consumer credit products (via careerplan.io/jobs/37-001-F7-37E-collections-associate-i)
Domain
Financial services / Collections
Deliverable
client delivery
Required skills
Collections experience, Call center experience, Negotiation, Communication, Listening, Problem-solving, Computer skills
Responsibilities
Contact delinquent customers to collect overdue amounts or negotiate payment plans; Maintain records of contacts and payments; Submit regular reports on unpaid account status; Comply with federal and state collections regulations