Director of Field Operations, Cobrand Card
Core
Lead field operations for cobranded credit card programs at retail partners, driving application volume and point-of-sale conversion.
Role type
Director of Field Operations
Builds
Cobranded credit card programs at retail locations
Domain
Financial services / Retail operations
Required skills
Retail field operations leadership, team management, financial product sales, retail KPI analysis, executive stakeholder management, travel management, process optimization, data-driven business reviews, associate training design, conversion rate optimization
Preferred skills
Experience with private-label credit cards (PLCC), point-of-sale financing, merchant services, building standardized playbooks, coaching field teams, cross-functional collaboration
Technologies
None stated
Responsibilities
Manage and mentor direct reports (Account Managers), scale field operations with standardized playbooks, drive application volume and conversion rates, manage relationships with retail partner corporate operations, design cobrand card rollout strategies, analyze field performance metrics, deliver associate training programs, build store engagement campaigns, provide feedback to product and strategy teams
Seniority
Director, hands-on leadership