Job
On-siteVisa sponsorship offered
Core
Provide customer support via telephone, email, and live chat for a multi-regulated broker offering CFD trading on Forex, Indices, Commodities, Stocks, and Cryptocurrencies.
Role type
Customer Support Specialist
Builds
Client education and support for trading platforms and company products
Domain
Financial services / Forex / CFDs
Deliverable
client delivery
Required skills
Problem solving, written and spoken English, live chat, email, phone
Preferred skills
Experience in forex, CFDs, or financial services industry
Responsibilities
Answer customer queries, educate clients on trading platforms, communicate regarding products and services, assist other departments
