Night Manager
Core
Lead overnight operations across the Front Office and broader hotel to ensure service standards and safety.
Role type
Night Manager
Builds
Overnight guest experiences and operational continuity
Domain
Luxury hospitality
Required skills
Front Office management, OPERA PMS, problem-solving, communication, team motivation, inventory management, financial reconciliation, safety protocol enforcement, driver's license (auto/manual), RSA certification, First Aid certification
Preferred skills
5-star hotel experience, Marriott experience, luxury hotel experience
Responsibilities
Manage night operations, represent property management, handle late-night arrivals and audits, monitor staff performance, resolve guest complaints, develop performance strategies, oversee inventory and safety, monitor chargebacks and discrepancies, implement corrective action plans
Seniority
Mid-level management