Multi-Property IT Specialist (12 months contract)
Core
Provide day-to-day IT support, troubleshoot technical issues, and maintain technology infrastructure across three Gold Coast Marriott properties.
Role type
Multi-property IT support specialist
Builds
Operational continuity and guest experience via reliable IT systems
Domain
Hospitality technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT support, systems administration, computer hardware, software, networks, Microsoft environments, end-user support, troubleshooting, vendor coordination, IT asset management, process improvement
Preferred skills
Hospitality technology experience, multi-property management, independent work
Technologies
Microsoft environments
Responsibilities
Provide day-to-day support for IT systems, networks, servers, hardware, and software; Troubleshoot and resolve technical issues related to computers, applications, networks, and telecommunications; Manage user accounts, system access, and IT security controls; Install, configure, maintain, and upgrade IT equipment and infrastructure; Deliver end-user training and support to ensure effective and secure use of technology; Coordinate with vendors to resolve complex technical issues and implement solutions; Maintain IT asset inventory, system documentation, and backup procedures
Seniority
Mid-level, hands-on IC