Learning Operations Manager
Core
Lead a multidisciplinary team to deliver scalable, impactful learning solutions and shape the future of the Global Learning & Development program.
Role type
Senior Learning Operations Manager
Builds
Global L&D program infrastructure, technology ecosystem, and operational processes
Domain
Corporate Learning & Development / Human Resources
Required skills
Team leadership, project management, learning technology strategy, learning analytics, vendor management, process improvement, content lifecycle management, compliance governance
Preferred skills
Global matrix organization experience, learning measurement frameworks, AI-enabled solutions, Workday Learning, Articulate 360, change management
Technologies
LMS, Learning Experience Platforms, AI-enabled technologies, translation/localization solutions, Workday Learning, Articulate 360
Responsibilities
Lead and develop the instructional design and learning operations team; manage learning request intake and resource allocation; develop and maintain the global L&D technology roadmap; lead enterprise learning measurement and analytics strategy; maintain learning infrastructure and content lifecycle; lead the Compliance Learning Council; ensure L&D process governance and policy documentation
Seniority
Senior, hands-on IC with team leadership