Guest Service Agent (Front Office): Port Macquarie Breakwall Holiday Park
Core
Front office receptionist managing guest bookings, check-ins/out, and inquiries at a holiday park.
Role type
Guest Service Agent (Front Office)
Builds
Guest check-in/out processes, booking management, invoice preparation
Domain
Hospitality / Tourism
Deliverable
client delivery
Required skills
Customer service, problem-solving, phone/email communication, local knowledge sharing, teamwork
Responsibilities
Take bookings, prepare invoices, check guests in and out, answer phone and email enquiries, share local tips, coordinate with other teams for room readiness
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