Job
Core
Managing client onboarding, advising customers on products, and acting as a single point of contact for merchants in the fintech sector.
Role type
Key Account Manager (B2B)
Builds
Sustainable customer relations and client databases for Payment Service Providers and neobanks
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
Client onboarding, B2B sales, strategic thinking, stakeholder management, data management, problem solving
Preferred skills
Experience in regulated banking or payments, fluency in Russian, ability to convey complex information clearly
Technologies
None stated
Responsibilities
Manage client onboarding and document review, advise customers on products and services, maintain and update client database, facilitate dialogue between merchants and internal departments, anticipate client needs and develop action plans
Seniority
Mid-level, individual contributor