Customer Success Manager - Italian Speaking
Core
Individual contributor Customer Success Manager ensuring customer onboarding, education, and value realization through proactive engagement and training.
Role type
Individual contributor customer success manager
Builds
Customer adoption and satisfaction for energy and commodities market solutions
Domain
Energy, commodities, finance
Deliverable
client delivery
Required skills
Fluency in English, Fluency in Italian, Customer relationship management, Onboarding and training delivery, Stakeholder engagement, Data analysis, Cross-functional collaboration, Project management
Preferred skills
Gainsight proficiency, Salesforce proficiency, Industry knowledge in energy/commodities/finance, Bachelor's degree in business-related discipline, 3+ years in customer success/account management, Ability to travel
